Returns & Exchanges

At Redwood Outdoors, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel in its original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided through the portal and securely pack your items.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is in its original packaging.

• 4.
  Receive Your Refund

  Our team will inspect the returned goods within 5 business days of arrival and issue a refund to your original payment method.